Landlord Specialist | Position Description
YWCA Dayton, dedicated to the empowerment of women and the elimination of racism, seeks an energetic, dedicated person to be an integral part of our team. The Landlord Specialist will work closely with the Rapid Rehousing Manager to secure emergency housing in Montgomery County. This position is responsible for developing and maintaining relationships with both private landlords and apartment community landlords. This position supports the vision, mission, and values of YWCA Dayton.
- Identify safe and affordable housing throughout Montgomery County, Ohio
- Establish a roster of potential landlords including available diverse housing
- Establish and maintain all renters’ relationships
- Conduct housing inspections to ensure that housing units are safe and in livable condition
- Work with Rapid Rehousing Manager to ensure process readiness and efficiencies
- Respond readily to gaps to strengthen community relationships
- Stabilize the housing portfolio to ensure YWCA Dayton will meet best practices and become a choice partner for stakeholders
- Establish the YWCA Dayton Rapid Rehousing program as the subject matter expert for women destabilized by violence/trauma
- Monitor and report any defects or damages to the living unit that are reported by client
- Attend and participate in Landlord/Client Laws training, events, and conferences to advance rapid rehousing goals and the YWCA mission
EDUCATION, SKILLS & EXPERIENCE:
- 2-3 or more years of customer service experience.
- 2-3 or more years in housing-related field.
- Sensitivity to the needs of families in crisis.
- Knowledge of Fair Housing practices
- Experience interpreting legal documents, including real estate leases and contracts
- Ability to prioritize.
- Knowledge and skills in identifying affordable permanent housing units.
- Knowledge of housing market trends within Montgomery and surrounding counties.
- Willing to follow supervisory directions and attend trainings, staff meetings, and conferences as needed for the position.
- Good computer skills, with the ability to maintain accurate electronic records.
- Good communication and interpersonal problem resolution skills.
- Working knowledge of typical needs and issues of target population.
- Knowledge and understanding of domestic violence, homelessness and interventions in residential settings.
COMMITMENT TO SERVICE:
- Must be responsive to the needs and request of staff, volunteers, donors and Board of Directors.
- Must extend courtesy, friendliness and overall respect to all of the above.
- Will collaborate with other staff and/or departments to meet the needs of the organization.
- Will be available to times and events when evenings and weekends will be required to fulfill duties.
- Strong relationship-development skills resulting in long-term, mutually beneficial relationships with landlords
- Listens well, shares work-related information, is open to others’ perspectives, work styles and methods.
- Willingly collaborates and cooperates with others in the organization.
- Develops effective working relationships at all levels and values these relationships as critical to effective work.
- Ability to address conflict in a respectful manner.
- Expresses ideas clearly and effectively both verbally and in writing.
- Ability to prioritize work to meet deadlines.
- Consistently follows through on projects and issues.
- Flexible, adaptable and responsive to change.
- Ability to adequately respond to requests and demands in a timely manner.
- Adept at modifying plans/strategies as needed to best meet the needs of those involved.
- Must possess a valid driver’s license and ability to use personal vehicle to perform job duties.
TO APPLY: Please submit a letter of interest and your résumé to:
Human Resource Department
141 W. Third St.
Dayton, Ohio 45402
YWCA Dayton Culture and Values
Empowering Women and Eliminating Racism
YWCA Dayton is part of the largest and oldest multicultural women’s organization in the world; we leverage that collective strength into a unified movement joined through the comprehensive mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
Founded in 1870, YWCA Dayton lives its mission and is a champion of women and girls in three key ways: direct service programming, community outreach and education, and advocacy and public policy support. Our core services are focused on preventing and responding to gender-based violence; supporting women’s economic empowerment; strengthening women and girls’ leadership development; and advocating for legislation and policies that promote racial and social justice for women and girls.
- Emergency shelter and crisis support services for women and children fleeing domestic violence
- Crisis and counseling services for survivors of sexual assault, human trafficking, and stalking
- Affordable housing and life skills training for single women transitioning to independent living from homelessness or abuse
- Housing assistance for women and children who have experienced domestic violence and families who are experiencing sudden homelessness
- Girls LEAD!, an in-school, after-school, and summer camp empowerment and education program for girls 11-18
YWCA Dayton continues to be a touchstone, a stepping stone, or a resting stone for more than 100 women and children, every day. We are constantly working to ensure that the Miami Valley community will always have amidst its future, a place dedicated to empowering women and eliminating racism.