Food Operations Manager

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Food Operations Manager | Position Description

YWCA Dayton, dedicated to the empowerment of women and the elimination of racism, seeks an energetic, dedicated person to be an integral part of the Operations Team. The Food Operations Manager is responsible for the overall management of all aspects of food-related services and the long-term impact and sustainability of such at the YWCA Dayton, to include DV shelter kitchen oversight; implementation of programming related to food and nutrition; food pantry programming; and oversight of commercial kitchen. The Food Operations Manager will be dedicated to the success of the organization and fully support YWCA Dayton’s mission and values.


  • Responsible for the overall coordination of DV shelter kitchen, ensuring healthy meals are provided to shelter residents according to shelter program policies and procedures.
  • Ensures all health, sanitation and quality standards are met.
  • Works to ensure best practices are created and consistently upheld regarding the operations of the shelter kitchen.
  • Works with area nutrition professionals to determine dietary best practices and nutritional programming for clients and residents.
  • Implementation and oversight of on-site food pantry, which will provide necessary initial resources and supplemental sustenance to shelter clients placed in permanent housing.
  • Oversight of product orders, delivery schedules and inventory in both the shelter kitchen and food pantry.
  • Supervision of shelter kitchen cooks and volunteers in all programming areas.
  • Provides budget recommendations for food and nutrition areas, maintenance needs, and overall condition of food services area.
  • Ensures collaborative relations and strong communications with community organizations and individuals in support of food, nutrition and sustainability programs.
  • Acts as liaison between agency and city/state health officials.
  • Collaborates in daily operations and maintains open communications with the facilities, housing, and shelter departments to ensure quality program goals and objectives are met.
  • Identifies and escalates any budget, staffing, or other issues to the appropriate staff members.


  • High school diploma or GED required.
  • Three years of experience in a food services environment.
  • Management experience preferred.
  • Formal training in culinary and dietary services required.
  • Experience in food/restaurant service or customer relations.
  • Progressive learner.
  • Experience working in deadline-driven environments.
  • Knowledge of food service and nutrition.
  • Expresses sensitivity to culturally diverse groups and ensures equitable treatment of all shelter clients.
  • Allows for some flexibility with scheduling to fill in for meal service as needed.
  • Ability to obtain appropriate ServSafe certification per the Montgomery County Public Health requirements (agency sponsored).
  • Ability to discuss personal dietary information with the understanding that some may have cultural differences or personal attachments to food.
  • Good oral and written communication skills, with the ability to interpret and explain written and statistical data to a wide range of audiences.
  • Keen understanding of the YWCA USA and Dayton YWCA mission, vision, history and programs.
  • Demonstrated commitment to and championing of the organizational mission and vision.
  • Must be able to work independently and be an enthusiastic self-starter, who is intelligent, highly creative and innovative in designing and planning, hard-working, punctual, detail-oriented, and personable, with strong organizational skills.


  • Must be responsive to the needs and request of staff, volunteers, donors and Board of Directors.
  • Must extend courtesy, friendliness and overall respect to all of the above.
  • Will collaborate with other staff and/or departments to meet the needs of the organization.
  • Will be available to times and events when evenings and weekends will be required to fulfill duties.


  • Listens well, shares work-related information, is open to others’ perspectives, work styles and methods.
  • Willingly collaborates and cooperates with others in the organization.
  • Develops effective working relationships at all levels and values these relationships as critical to effective work.
  • Ability to address conflict in a respectful manner.
  • Expresses ideas clearly and effectively both verbally and in writing.


  • Ability to prioritize work to meet deadlines.
  • Consistently follows through on projects and issues.
  • Flexible, adaptable and responsive to change.
  • Ability to adequately respond to requests and demands in a timely manner.
  • Adept at modifying plans/strategies as needed to best meet the needs of those involved.


  • $45,000 – 48,000 annually
  • Health, dental and vision coverage
  • Paid Parental Leave
  • Generous PTO and holiday pay
  • Life and AD&D insurance
  • Long-term disability
  • Employee Assistance Program
  • YWCA Retirement Fund
    • Automatic enrollment in the YWCA National Retirement Fund upon completion of two years of employment (1,000 hours or more worked per year). Employer contributes 5% and YWCA USA contributes 2% to contribute a total of 7% of gross pay.

YWCA Dayton Culture and Values
Empowering Women and Eliminating Racism
YWCA Dayton is part of the largest and oldest multicultural women’s organization in the world; we leverage that collective strength into a unified movement joined through the comprehensive mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

Founded in 1870, YWCA Dayton lives its mission and is a champion of women and girls in three key ways: direct service programming, community outreach and education, and advocacy and public policy support. Our core services are focused on preventing and responding to gender-based violence; supporting women’s economic empowerment; strengthening women and girls’ leadership development; and advocating for legislation and policies that promote racial and social justice for women and girls.

These include:

  • Emergency shelter and crisis support services for women and children fleeing domestic violence
  • Crisis and counseling services for survivors of sexual assault, human trafficking, and stalking
  • Affordable housing and life skills training for single women transitioning to independent living from homelessness or abuse
  • Housing assistance for women and children who have experienced domestic violence and families who are experiencing sudden homelessness
  • Girls LEAD!, an in-school, after-school, and summer camp empowerment and education program for girls 11-18

YWCA Dayton continues to be a touchstone, a stepping stone, or a resting stone for more than 100 women and children, every day. We are constantly working to ensure that the Miami Valley community will always have amidst its future, a place dedicated to empowering women and eliminating racism.