Community Relations Coordinator

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Community Relations Coordinator | Position Description

YWCA Dayton, dedicated to the elimination of racism and the empowerment of women, seeks an energetic, dedicated person to be an integral part of our team. The Community Relations Coordinator, as part of the Mission, Brand, and Programs team, reports to the Marketing & Communications Manager and is responsible for building and maintaining relationships that benefit YWCA Dayton through volunteerism, donation support, and brand awareness. This person supports the vision, mission, and values of YWCA Dayton.

PRIMARY RESPONSIBILITIES:

  • Assesses & identifies the need for volunteers to enhance program and service delivery across six sites in two counties, and then recruits, trains & manages program volunteers to fill this need.
  • Develops and implements effective strategies to engage, retain & reward program volunteers and positions them for further agency engagement.
  • Oversees program volunteer policies and procedures and conducts data entry, produces reports, and organizes records effectively.
  • Manages in-kind (physical) donation logistics, including: overseeing policies, processes and protocols; needs assessments; inventories; compliance with nonprofit, tax, public health and other guidelines; gift acknowledgment; storage and organization; community partner and program relationships; and works with the business office/development team for record-keeping.
  • Works closely with the Development Department in planning and implementing annual donation drive events, including Back to School Wish List and Holiday Wish List.
  • Responsible for day-to-day operational management of Hope’s Closet, including: staff and volunteer scheduling, coverage, and supervision; customer care; donation needs assessments, processing, inventories, and goal attainment; setting standards for security and loss prevention; and visual merchandising.
  • Expands and manages a comprehensive community outreach plan to disseminate resource and agency information and ensures YW is regularly represented at community events, activities, informational fairs, organization meetings, etc.
  • Trains and positions staff and the Association as subject matter experts in mission and program areas, identifying and securing opportunities for community handouts, trainings, and speaking and presentation engagements.
  • Provides back-up support to resource coordinator in managing the Resource Center and community outreach strategy.
  • Manages a nontraditional work schedule that will require frequent evening and weekend, and occasional holiday, duties.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE:

  • Associate degree in communications, public relations, marketing, organizational leadership, and/or nonprofit management or similar field required.
  • One to two years’ experience in community outreach, communications, and/or volunteer coordination required. Experience in nonprofit agencies, particularly social services, desired.
  • Demonstrated experience implementing a volunteer strategy and/or managing diverse groups.
  • Demonstrated project management experience.
  • Demonstrated customer service excellence and group management skills.
  • Demonstrated data entry and report familiarity needed.
  • Must be proficient in Microsoft Office and adept at Internet usage. Experience managing social media accounts and familiarity with WordPress and VolunteerMatch preferred; Raiser’s Edge experience desired.

SKILLS & QUALIFICATIONS:

  • Understanding of racial equity and social justice issues and a demonstrated sensitivity to, and comfort with, the needs of those we serve.
  • High level of reasoning, with the ability to use good judgment and experience to plan and accomplish goals.
  • High level of verbal and written communication required. Ability to effectively present information to employees, stakeholders, contractors, residents, and clients.
  • Conflict resolution skills.
  • Proactive, self-starter; able to confidently drive the program independently.
  • Ability to manage time, prioritize, and work well with groups.
  • Willingness to support the mission and vision of YWCA Dayton and ability to convey its importance both verbally and in writing.
  • Comfort and agility in community engagement and strong relationship-building skills.
  • Must be able to work independently and be an enthusiastic self-starter, who is intelligent, highly creative, and innovative in designing and planning; hard-working, punctual, detail-oriented, and personable, with strong organizational skills.
  • Confident; analytical; able to make decisions and take initiative.

ANTICIPATED SALARY AND BENEFITS:

  • $38,000-40,000 annually
  • Health, dental and vision coverage
  • Paid Parental Leave
  • Generous PTO and holiday pay
  • Life and AD&D insurance
  • Long term disability
  • Employee Assistance Program
  • YWCA Retirement Fund
    • Automatic enrollment in the YWCA National Retirement Fund upon completion of two years of employment (1,000 hours or more worked per year). Employer contributes 7.5% and YWCA USA contributes 3% to contribute a total of 10.5% of gross pay.
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YWCA Dayton Culture and Values
Empowering Women and Eliminating Racism
YWCA Dayton is part of the largest and oldest multicultural women’s organization in the world; we leverage that collective strength into a unified movement joined through the comprehensive mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

Founded in 1870, YWCA Dayton lives its mission and is a champion of women and girls in three key ways: direct service programming, community outreach and education, and advocacy and public policy support. Our core services are focused on preventing and responding to gender-based violence; supporting women’s economic empowerment; strengthening women and girls’ leadership development; and advocating for legislation and policies that promote racial and social justice for women and girls.

These include:

  • Emergency shelter and crisis support services for women and children fleeing domestic violence
  • Crisis and counseling services for survivors of sexual assault, human trafficking, and stalking
  • Affordable housing and life skills training for single women transitioning to independent living from homelessness or abuse
  • Housing assistance for women and children who have experienced domestic violence and families who are experiencing sudden homelessness
  • Girls LEAD!, an in-school, after-school, and summer camp empowerment and education program for girls 11-18

YWCA Dayton continues to be a touchstone, a stepping stone, or a resting stone for more than 100 women and children, every day. We are constantly working to ensure that the Miami Valley community will always have amidst its future, a place dedicated to empowering women and eliminating racism.