Children’s Case Manager | Position Description
YWCA Dayton, dedicated to the elimination of racism and the empowerment of women, seeks an energetic, dedicated person to be an integral part of our team. The Children’s Case Manager is responsible for providing case management and related supportive services to children who have witnessed and/or experienced domestic violence and residing with a parent enrolled in YWCA programming. This person is also responsible for providing in-shelter drop-in childcare to children in shelter. This person supports the vision, mission and values of YWCA Dayton.
- Provide advocacy services and emotional, trauma-informed support to children involved in YWCA programs, including the domestic violence shelter and other housing programs.
- Serve as lead agency resource on psychosocial issues related to children and teens who have been affected by violence.
- Coordinate and facilitate referrals to appropriate providers and resources
- Work cooperatively with parents and other agency staff members to continually meet the needs of children.
- Provide regularly scheduled childcare for children residing in the domestic violence shelter.
- Maintain accurate and on-going documentation in individual client files via electronic record-keeping software, forms and reports following contract requirements, agency and department policies and procedures.
- Respond to crisis situations involving children.
- Coordinate care with partnership agencies and engage in networking meetings as appropriate.
- Generate reports and statistical data required for program in a timely manner.
- Flexibility, creativity, self-motivation and the ability to establish rapport with a culturally diverse population.
- Perform other tasks and duties as assigned.
EDUCATION, SKILLS & EXPERIENCE:
- Flexibility and the ability to handle crisis situations while showing sensitivity to the needs of families in crisis.
- Strong analytical skills – able to solve problems, make decisions, perform crisis intervention, etc.
- Ability to prioritize tasks.
- Good computer skills, with the ability to maintain accurate electronic records.
- Good communication and interpersonal problem resolution skills.
- Working knowledge of typical needs and issues of target population.
- Knowledge and understanding of domestic violence, homelessness and interventions in residential settings.
- Bachelor’s degree in human services, mental health, or related field; OR a minimum of 4 years’ experience in human services, social work, mental health, substance abuse or intimate partner violence; OR an equivalent combination of education and work experience.
- LSW/LPC preferred.
- 2-3 years of experience working with children in crisis intervention, mental health treatment, substance abuse treatment, domestic violence or related human service field.
COMMITMENT TO SERVICE:
- Must be responsive to the needs and request of staff, volunteers, donors and Board of Directors.
- Must extend courtesy, friendliness and overall respect to all of the above.
- Will collaborate with other staff and/or departments to meet the needs of the organization.
- Will be available to times and events when evenings and weekends will be required to fulfill duties.
- Listens well, shares work-related information, is open to others’ perspectives, work styles and methods.
- Willingly collaborates and cooperates with others in the organization.
- Develops effective working relationships at all levels and values these relationships as critical to effective work.
- Ability to address conflict in a respectful manner.
- Expresses ideas clearly and effectively both verbally and in writing.
- Ability to prioritize work to meet deadlines.
- Consistently follows through on projects and issues.
- Flexible, adaptable and responsive to change.
- Ability to adequately respond to requests and demands in a timely manner.
- Adept at modifying plans/strategies as needed to best meet the needs of those involved.
ANTICIPATED SALARY AND BENEFITS:
- $37,000 annually
- Health, dental and vision coverage
- Paid parental leave
- Generous PTO and holiday pay
- Life and AD&D insurance
- Long-term disability
- Employee Assistance Program
- YWCA Retirement Fund
YWCA Dayton Culture and Values
Empowering Women and Eliminating Racism
YWCA Dayton is part of the largest and oldest multicultural women’s organization in the world; we leverage that collective strength into a unified movement joined through the comprehensive mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
Founded in 1870, YWCA Dayton lives its mission and is a champion of women and girls in three key ways: direct service programming, community outreach and education, and advocacy and public policy support. Our core services are focused on preventing and responding to gender-based violence; supporting women’s economic empowerment; strengthening women and girls’ leadership development; and advocating for legislation and policies that promote racial and social justice for women and girls.
- Emergency shelter and crisis support services for women and children fleeing domestic violence
- Crisis and counseling services for survivors of sexual assault, human trafficking, and stalking
- Affordable housing and life skills training for single women transitioning to independent living from homelessness or abuse
- Housing assistance for women and children who have experienced domestic violence and families who are experiencing sudden homelessness
- Girls LEAD!, an in-school, after-school, and summer camp empowerment and education program for girls 11-18
YWCA Dayton continues to be a touchstone, a stepping stone, or a resting stone for more than 100 women and children, every day. We are constantly working to ensure that the Miami Valley community will always have amidst its future, a place dedicated to empowering women and eliminating racism.